Welcome

James Law

Product Leader & Builder

11 years commanding ships. Now shipping product.

Strategic product leader with 5+ years delivering complex SaaS platforms, following 11 years at sea as a Senior Deck Officer.

Open to opportunities

Open an application from the Dock below.

About James

JamesOS
Version 2.0

From the bridge of a cruise ship to building the products that run them.

Product leader with a rare combination: deep operational experience from 11 years at sea, and 5+ years building complex SaaS platforms from the ground up.

Years at sea
11
Lives responsible for
5,500
Years in product
5+
People leading
18

Strategic Product Leader with 5+ years delivering complex SaaS platforms, following 11 years at sea as a Senior Deck Officer. Building AI-powered tools and shipping great product.

Experience

Product

Maritime

Head of Product

90POE

Nov 2025 — Present

Leading strategy and delivery for the Crewing platform. Overseeing product vision, roadmap, and execution across compliance, HR, payroll, and workforce planning.

Key outcomes

  • 18 people across 2 teams
  • $2M ARR target by end-2026

Product Manager

90POE

Sep 2022 — Nov 2025

Built the Chartering platform 0→1 — an end-to-end voyage management solution. Shaped it from concept to production across three major shipping companies.

Delivered MVP in under 18 months. Won Zodiac Maritime (~150 ships), Golden Union (~35 ships), and Kyklades (~25 ships) through demos, targeted feature additions, and hands-on onboarding.

Key outcomes

  • 0→1 product build
  • 150+ users
  • $100k ARR
  • 500+ vessels

Product Owner

Thames Water

Apr 2022 — Sep 2022

Led the digital transformation of customer-facing services for a major UK water utility.

Product Owner

Smartstream Technologies

Apr 2021 — Apr 2022

Introduced Agile across five development teams. Drove Scrum adoption, improving delivery predictability and stakeholder transparency.

Key outcomes

  • 5 dev teams transformed

Product Manager

LR OneOcean

Feb 2020 — Aug 2021

Managed a portfolio of B2B/B2C maritime SaaS products. Led the ground-up rebuild of the flagship compliance platform and a major enterprise rollout.

Key outcomes

  • 120+ ships (Carnival Corp)
  • £2M+ deal value
  • 1,500+ users

Maritime Support Officer

MSC Cruises

Sep 2018 — Jan 2020

Shore-based fleet operations for 17 cruise ships. First responder for the MSC Opera Venice incident — coordinated the full emergency response across multiple stakeholders.

Key outcomes

  • 17 ships monitored

Senior Officer of the Watch

Princess Cruises

2007 — 2018

Progressed from Cadet to Senior 2nd Officer across 11 years. Responsible for the safety of 5,500 passengers on 330m vessels through extreme weather, emergencies, and complex navigation.

Key outcomes

  • 5,500 passengers
  • 330m vessel
  • 11 years
Projects
Skills

Product & Strategy

  • 0→1 Product Development
  • Product Roadmaps & Vision
  • Evidence-Based Prioritisation
  • Go-to-Market Planning
  • UX Research & Design Thinking

Technical

  • React & TypeScript
  • AI & GPT APIs
  • SQL & Data Analysis
  • Figma & Prototyping
  • GIS & Mapping Tech

Leadership

  • Cross-Functional Teams
  • Stakeholder Management
  • Agile & Scrum
  • Crisis Management
  • Calm Under Pressure

Domain

  • Maritime & Shipping
  • Compliance & Regulation
  • Logistics & Supply Chain
  • B2B & B2C SaaS
  • Financial Services
Contact James

New message

Let's talk.

Open to senior product leadership opportunities.
Based in Sherborne, Dorset, UK — happy to work remotely.

james@jamesslaw.co.uk